USPS and UPS are NOT guaranteeing pick up on a usual basis. Overnight, second day, and priority shipments orders may not be delivered on time as these services are also very limited.
We are dramatically short staffed so if you need to contact us email is best. Your concerns will be addressed on a first come first served basis. Please be sure to include your name as well as order number. We are factory authorized Pandora and Rembrandt dealers but cannot help you with orders not placed with us. If you have a Gmail account please double check your Spam folder for updates. Our email address is firstname.lastname@example.org.
Some orders may not ship complete so we will ship partials unless directed otherwise in "Notes" found at checkout. Since some of our suppliers are either closed or are open on a limited basis, we are therefore experiencing shortages witch can be as much as 4-6 weeks. We ask for your patience during these difficult times.
We are receiving numerous orders with Pandora and Rembrandt combinations. The two are not compatible so we ask you to let us know that you are aware of this since they are not compatible. This causes delays since we need to contact you for verification.
Yes, WE ARE ALL IN THIS TOGETHER. We are struggling to maintain as much normalcy as possible and ask for your patience and understanding during this stressful time.